Customer Service

Immediate HelpDesk/Desktop support position at NIH. This would be a migration for a Windows ten Deployment. Prior NIH background highly preferred. Provide phone and email support to our client and Directory users. Provide first level hardware and software support to computer users. Prioritize and respond to Helpdesk requests Attain a high-level of customer satisfaction for timeliness and qualit...

Clearance Requirement: Top Secret Employment Status: Full-time - Support qualifications are 24x7x365 and Holiday/evening/weekend shift availability is required Classification: Non-Exempt Travel Required: No Location: Must be local to the DC area and be on site in Winchester, VA for a 4-6 week training M-F. Once established, you may work 100% remote. Provide Tier one phone technical support to u...

DirectViz Solutions is a high level, strategic consulting services firm that meets mission needs for government clients. We are looking to hire a full time Help Desk Specialist. The work location will be Beltsville, Md. This job mandates an active Secret or TS clearance. Responsibilities: R esp o n d s to a nd diagnoses p r o b l e m s th r o u g h discussion with u ser s . Ensures a timely p r...

Job summary General Dynamics IT is seeking a Help Desk Specialist - Principle to provide Tier two level phone and in person support to the Department of Justice, Executive Office for US Trustees (EOUSTP). The EOUSTP is charged with oversight of federal bankruptcies with a user population of approx 1400 across 97 offices throughout the United States with primary Headquarters located in Washingto...

Position description General Dynamics Info Technology (GDIT) has an opportunity for Software Architect - Technical Lead for Drupal CI/CD Pipeline Design and Deployment. The Software Architect - Technical Lead will be a specialist in the development of a tool chain that will orchestrate automated deployment, automated code testing, automated security testing, and management of a containerized de...

Required ID: 23810 At NTT DATA Services, we know that with the right people on board, anything is possible. The quality, integrity, and commitment of our employees are key factors in our company s growth, market presence and our ability to help our clients stay a step ahead of the competition. By hiring the best people and helping them grow both professionally and personally, we ensure a bright...

Job information Other - Admin Support Need two people ***Must be comfortable doing phone calls in English*** Music for Life is a music education business providing children who are six weeks old 6+ years old how to play music. Our mission is to bring music to kids everywhere, and with our growing client base we are in need of a caring and competent individual who wants to make a difference in t...

Supporting the Most Exciting and Meaningful Missions in the World Operations Help Desk Analyst Responsibilities/Duties: Usually supervised by Help Desk Supervisor. Provides telephone help desk and on-site support to end users. Applications supported will be chiefly litigation support applications, but may also include other office applications such as ms word processing, spreadsheet, presentati...

Help Desk Specialist (Desktop Operations Technician) Location: US Bethesda, MD (NIH Campus) Employment Type: Full time Regular Clearance Required: Public Trust Shift: 1st Travel: No Relocation Provided: No Ennoble 1st Inc. is a fast-growing Certified Small Business focused in serving customers in the realm of Government, Healthcare, and Commercial Info Technology Services. Duties/Tasks and Resp...

Great Help Desk Opportunity in Rosslyn, VA for government contractor. Position does required Secret Clearance. Receive and resolve user trouble tickets in the DoS Remedy system. Update Remedy ticket as actions are taken and close the ticket when it is complete. Proper escalation of issues, including 3rd party vendor Receive service requests, log them and determine request priority in accordance...

Field Service Tech Secret Clearance Must have A+, Network+ or Security+ Cert

ProSol is actively recruiting for a Field Service Representative (FSR) to provide training, platform installation, operational field support, and net management to forward deployed operations OCONUS. Also, provide support to other EMSS technology using the DoD gateway such as NAN Nano SHOUTs, and approved government Iridium Phones. Distributed Tactical Communication System (DTCS) is a satellite...

Syntelligent Analytic Solutions, LLC, a SDVOSB and HUBZone Small Business Concern, is a professional services and consulting firm catering to Government and private sector customers. We provide highly qualified professionals who work in partnership with our clients to provide unique, creative and innovative professional, management and technical services and solutions in the areas of: Program M...

OVERVIEW: ANSER enhances national and homeland security by strengthening public institutions. We provide thought leadership for complex issues through independent analysis and we deliver practical, useful solutions. ANSER values collaboration, integrity, and initiative and we are client focused in all that we do. Because we were established for the purpose of public service and not for profit, ...

Business Line Government Job title Help Desk Specialist United States of America - Washington, D.C. D.C. Job overview AECOM has an opportunity for a Helpdesk Specialist at our D.C. Location! Responds to and diagnoses problems through discussion with users. Ensures a timely process through which problems are controlled. Includes problem recognition, research, isolation, resolution, and follow-up...

Business Line Government Job title Customer Service Representative United States of America - Maryland College Park Job description The Customer Service Representative provides administrative support and communications to customers from 1 of the external support offices. Incumbents are scheduled to work an 8 hour shift during prime operating hours, which are from 7:00 a.m. to 5:00 p.m. Monday t...

NCI is a leading provider of enterprise solutions and services to U.S. defense, intelligence, health and civilian government agencies. Coupled with a refined focus on strategic partnerships, we are successfully bridging the gap between commercial best practices and mission-critical government processes. Core competencies include: * Artificial intelligence * Agile digital transformation * Advanc...

Apollo Video Technology is a leading manufacturer of video surveillance and fleet management solutions for public transit, rail, school transportation, law enforcement, military, commercial transportation, fire and EMS applications. We are continuing to build our Field Service team by adding a Field Service Technician . Summary: The Field Service Technician is responsible for servicing all warr...

MAXIMUS is a leading operator of government health and human services programs and has partnered with state, federal and local governments to provide critical, high-quality health and human service programs to a diverse array of communities. Operating under MAXIMUS's founding mission of Helping Government Serve the People since 1975, MAXIMUS Federal Services is entirely focused on helping gover...